Refund & Cancellation Policy

1. Free to use

Joining your community, posting, chatting and browsing on NEBHORA is free.

2. Service Hype plans

Service providers can promote a listing for a fixed period:

• ₹39 for 5 days
• ₹59 for 15 days
• ₹99 for 30 days

3. Cancellations

You can cancel a promotion within 24 hours of purchase if it has not started showing, for a full refund. After a promotion has started, it runs until the end of its period and is not refundable.

4. Failed or duplicate payments

If you were charged but the promotion did not activate, or you were charged twice, we refund the extra amount in full.

5. How to request

Email Nebhoraa@gmail.com with your registered email, the listing name and payment reference. We reply within 2 business days.

6. Refund timeline

Approved refunds go back to the original payment method within 5–7 business days, depending on your bank.

7. Purchases between neighbors

Payments for services or items arranged between neighbors happen outside NEBHORA. Refunds for those are between you and the other party.